Due to the irreversible nature of digital currency protocols, transactions can neither be cancelled nor reversed once they have been sent. If funds were sent to the wrong address, it would be necessary to contact the receiving party to seek their cooperation in getting the funds returned. There is no way to force a refund, as a private key is needed to sign the transaction. The only person able to issue a refund is the person holding the coins – the owner of the address. If you do not know the owner of the address, there is no other way to retrieve the funds.


There is also no guarantee that anyone has the private key to a certain address, especially if the address has no OUT transactions. Therefore, it is essential to exercise caution whenever you are sending funds. Always double-check that the address you are sending to matches the address of the recipient exactly. It is best to copy and paste the address you want to send to rather than type it out by hand.

Funds sent wrongly to an exchange may be recovered at the exchange’s discretion. The exchange may be able to help you if you open a support ticket and give them the details they need,i.e.: the address you meant to send to, and the transaction hash that went to the wrong address.

IMPORTANT: As much as we wish to help, Etherscan.io would not be able to recover or aid in the recovery of your funds because:

i. Etherscan does not store or have control over any private keys.

ii. Etherscan is not a wallet or exchange service, we do not process or have control over any transactions.

iii. As a free blockchain explorer, we can only provide and display information on transactions on the Ethereum blockchain. Etherscan is a read-only GUI (graphic user interface) to the Ethereum blockchain.